Client Services Administrator

Your new companyHays are recruiting for a permanent client services and meeting coordinator. This role is fully office based in Manchester City Centre. Your new roleTo deliver an exceptional, world-class client experience by supporting all aspects of client services, including reception, concierge, and the full coordination and delivery of meeting rooms and event spaces. The role ensures seamless service across all touchpoints, combining hospitality, technical support, and operational excellence.Key Responsibilities Provide a professional meet-and-greet service for clients and guests, both in person and virtually.Deliver a high-end, hospitality-led experience, anticipating and responding to client needs.Offer a concierge-style service, including arranging transport and local recommendations.Build strong rapport with clients, acting as a trusted and approachable point of contact.Meeting and Events CoordinationManage meeting room setups, including furniture layouts, catering arrangements, and technical requirements.Coordinate end-to-end meeting support, from booking through to completion.Act as the primary contact for key meetings and events, offering guidance and expertise.Work closely with business development and events teams to support planning and delivery.Audio-Visual and Technical SupportSupport the use of in-room technology, including video conferencing (e.g. Teams), presentation tools, and audio systems.Troubleshoot AV and technical issues using structured ..... full job details .....