Client Service Specialist (Contract)

Our client is a world renowned player within the investment management sector. Due to an increase in workload, they are now looking to recruit a team of

Client Service Specialists for their retail investment arm

on a contract basis.The

Client Service Specialist

will take responsibility for the following remit:Receiving and investigating complex client inquiries, and communicates solutionsActing as subject matter expert, and managing multiple workflowsHandling escalated issuesFollowing standardised procedures to resolve client issuesConducting research to fulfill complex client requests and transactionsEnsuring client inquiries are resolved and communicated within defined service levelsEnsuring all communications are within regulatory guidelines and are accurateDeveloping proficient knowledge of the company’s funds, products, and services as well as understanding the overall Financial Services industry and related legal, tax, and regulatory issues to guide clientsThe

Client Service Specialist

will meet the following criteria:Minimum of 3 years related work experience in

Client Service

within the Financial Services industryBackground in case handlingKnowledge of SIPP or pensionsExperience within contact centre or relationship managementDue to the nature of this role, candidates must be immediately available to begin work. The start date is likely to be within the first two weeks of February.This is an exciting time to join a thriving company in a high-performing team.If you believe your background meets the criteria, please apply with your ..... full job details .....