https://jobs.co.uk/job/client-service-representative-pontoon--a14d36ab-372b-4a9f-8cc5-fefa68bc7c4b RSS feed for Client Service Representative at Pontoon. en-gb Sat, 27 Jun 2026 18:13:10 GMT https://jobs.co.uk/job/client-service-representative-pontoon--a14d36ab-372b-4a9f-8cc5-fefa68bc7c4b https://jobs.co.uk/job/client-service-representative-pontoon--a14d36ab-372b-4a9f-8cc5-fefa68bc7c4b Sat, 27 Jun 2026 11:52:48 GMT Location: City | Salary: 21.83-21.83 Hourly | Type: Contract | Job Advertisement: Client Service RepresentativeLocation: ManchesterWorking Pattern: Full TimeDuration: 6 months (Potential extension) Our client, a leading global financial services organisation, is looking for a dedicated Client Service Representative to join their Wealth Services Operations team. This is an exciting opportunity to be part of a dynamic, next-generation ecosystem that leverages advanced data analytics and digital tools to create unparalleled wealth experiences for clients.Key Responsibilities:As a Client Service Representative, you will play a crucial role in enhancing the client experience by:Client Engagement: Independently assist clients by responding to complex inquiries via phone, email, and other channels regarding our client''s products, services, and procedures.Technical Assistance: Address client questions about product features and provide technical support for complex issues escalated by junior team members.Issue Resolution: Research and resolve intricate operational or client issues while identifying trends and proposing effective solutions.Communication: Provide timely status updates on problem resolution and outstanding issues to various teams. Ensur... Contract