Client Service Representative

Job Advertisement: Client Onboarding ManagerLocation: ChesterContract Type: Fixed Term Contract (6 Months)Our client, a dynamic player in the Financial Services sector, is seeking a dedicated Client Onboarding Manager to join their Global Markets Client Onboarding team. This fast-paced, client-facing team is responsible for delivering an exceptional onboarding experience for both new and existing institutional clients.If you thrive in a collaborative environment and have a passion for providing high-quality client service while ensuring compliance with regulatory and documentation requirements, this opportunity is for you!Key Responsibilities:Support the end-to-end onboarding process for institutional clients across Global Markets products and various lines of business.Serve as a key point of contact for clients and internal stakeholders throughout the onboarding lifecycle.Coordinate with Sales, Trading, Legal, Credit, AML/KYC, and Operations teams to ensure onboarding requirements are completed in a timely manner.Monitor onboarding progress, identify potential delays, and proactively drive resolutions.Maintain accurate client records, onboarding documentation, and system data in line with internal policies.Assist with reporting activities and management information production within the Client Onboarding function.Contribute to process improvement initiatives, focusing on enhancing efficiency and reducing onboarding cycle times.Deliver an outstanding standard of client ..... full job details .....