Client Service Executive

Client Service ExecutiveLocation: Northampton Job Type: Full-Time Salary: £30,000 per annum Our client, a well-established and rapidly growing construction organisation, is seeking a proactive and customer-focused Client Service Executive to join its team in Northampton. This role offers an excellent opportunity for an organised and ambitious individual looking to develop a long-term career within a dynamic and fast-paced business.Key ResponsibilitiesManaging day-to-day email correspondence and ensuring timely, professional responses.Handling inbound calls from new and existing clients.Responding to general enquiries and resolving client queries.Conducting follow-up communications to maintain strong client relationships.Preparing accurate quotations based on client requirements.Booking projects and maintaining accurate project records.Coordinating internal tasks to support the smooth delivery of services.Providing administrative support to wider internal teams.Maintaining detailed records of client communications and project information.Gathering client feedback and identifying opportunities for service improvements and upselling.Developing a strong understanding of the company''s service offering.Handling warm inbound leads and converting enquiries into paying clients.Contributing ideas to improve systems, processes, and operational efficiency.Assisting with marketing initiatives, including company brand videos and content creation.Supporting the wider business with ..... full job details .....