Client Relationship Specialist

Baltic Recruitment are currently recruiting for a Permanent Client Relationship Specialist for a client located in Newton Aycliffe. Reporting into the Operations Manager, working closely with the wider Team, specialising in the retention and acquisition of Clients across the UK, as well as supporting the Team with various administration tasks. Our client is willing to consider Full Time or Part Time applicants.Client Relationship Specialist Experience:Retaining clients/stores and acquiring new clients/stores via both inbound and outbound channels.Fostering strong relationships with all clients/stores, ensuring they are contacted regularly.Ensure clients/stores are contacted following a booking.Arrange meetings for the Venue Coordinator to meet in person with Store Community Champions/Decision Makers.Continuously collect and obtain data on different stores that would be beneficial for future bookings.Collect specific data for new stores that would enable the Venue Coordinator to develop relationships, with a view to book in the future.Own and manage the internal Welcome and QC Call process. This will involve contacting donors on a regular basis to ensure they have experienced a positive sign-up process.Support the Venues team with day-to-day operational field matters.Manage various diaries within the Venues Team.Become the first point of contact for the Venue Coordinators to ensure they have all necessary information whilst traveling to the different Venues.Provide general ..... full job details .....