Client Relationship Officer

Home-based with attendance at our Central London office as required (at least 2 days/month)Full-time (35 hours per week), Permanent x1Maternity Cover full-time nine-month fixed-term x1Are you looking for an employer that understands the importance of balancing work and life and offers flexibility by allowing you to work from home?About CDS - CDS exists to provide, support and promote co-operative and community-led housing so that more people can live and work in co-operative ways. We are the country''s largest provider of governance, financial and housing management support to small housing co-operatives, we are small social landlord in our own right and we are innovating new routes to grow community-led housing in England. Our work is values-led, people-focused and grounded in accountability.The opportunity - As a Client Relationship Officer, you will be the primary point of contact for a portfolio of housing co-operatives and community-led housing clients. You will build strong relationships and ensure services are delivered consistently, efficiently and to a high standard. You will support clients to meet their landlord responsibilities, providing clear advice on governance, compliance and health and safety and resolving issues proactively. You will anticipate needs, provide clear advice and ensure issues are managedproactively and resolved efficiently. Working with colleagues across CDS, you will coordinate services, monitor performance and ensure clients feel supported, ..... full job details .....