Client Relationship Manager

Client Services ManagerLocation: Hybrid (UK-based, 3 days onsite)Salary: circa. 40,000Hours: Permanent, full-time (39.5 hours per week)Position Summary:Our client is seeking a driven and customer-focused Client Services Manager to support the onboarding, delivery, and ongoing management of a premium client portfolio. This role is responsible for ensuring exceptional service delivery, maintaining high levels of client satisfaction, and identifying opportunities to grow client accounts. Key ResponsibilitiesLead and manage key client relationships, ensuring consistent and effective communicationDevelop a strong understanding of internal functions (marketing, technical, data/insight, operations) to support client deliveryAttend and present in client meetings, providing updates on performance, products, and market trendsManage client requests and coordinate with internal stakeholders to deliver solutions efficientlyAnalyse data and reporting to identify trends, insights, and growth opportunitiesProvide performance feedback and reporting to senior managementManage both internal and external stakeholders effectivelySupport the development and execution of client growth strategiesCollaborate with senior leadership to drive account expansion and retentionMaintain compliance with relevant company policies and standardsExperience and SkillsProven experience in a client management or account management roleConfident, proactive, and self-motivated with the ability to deliver against ..... full job details .....