Client Relationship Executive

Client Relationship Executive - Hybrid Role in BristolAre you someone who enjoys building relationships, helping customers, and turning enquiries into great outcomes? This is a fantastic opportunity for a Client Relationship Executive to join a growing team, focusing on inbound enquiries, developing client relationships, and delivering excellent ongoing service.What you''ll be doingAs the Client Relationship Executive, you''ll play a key role in managing inbound enquiries and maintaining strong relationships with existing customers. You''ll help convert enquiries into new business, support clients with their needs, and ensure they receive a high level of service throughout their journey.Day to day you''ll:Respond to inbound enquiries via phone, email, and online channelsBuild relationships with clients and understand their needsRecommend the most suitable services and explain key benefitsManage the process from enquiry through to confirmed saleMaintain accurate client records in CRM and billing systemsContact existing clients to support renewals and identify additional opportunitiesHandle customer queries and complaints professionally and efficientlyWork closely with internal teams such as Finance, AML, and MarketingShare feedback on client needs and trends to support business improvementWhat experience you''ll needExperience in customer service, client relationship management, account management, or inbound salesStrong communication and interpersonal skillsA confident and ..... full job details .....