Client Manager

Job TitleClient ManagerLocationStoke-on-TrentSalary£48,000 - £56,000An ambitious and growing accountancy firm is looking to appoint a Client Services Manager to join its expanding team. This is an excellent opportunity for an experienced practice professional who enjoys building strong client relationships, leading high-performing teams and delivering exceptional service.Working closely with the senior leadership team, you''ll manage your own portfolio of clients while playing a key role in developing both people and the wider business. The firm offers a collaborative culture, genuine career progression and the chance to make a real impact.What you will be doing as a Client ManagerManaging a diverse portfolio of clients, both OMBs and SMEs, acting as their primary point of contact.Building and maintaining long-term client relationships through excellent service and trusted advice.Reviewing and overseeing the preparation of statutory accounts and related assignments completed by the team.Managing workflow to ensure deadlines and quality standards are consistently met.Working closely with Directors and colleagues across the business to deliver a seamless client experience.Identifying opportunities to provide additional services and supporting business development activities.Leading, mentoring and developing members of the accounts team.Supporting the continued growth of the firm through excellent client retention and relationship management.What you will need to succeed as a ..... full job details .....