Client Implementation Specialist

Client-Facing Cloud Implementation Specialist South West (Hybrid - travel across Devon and Somerset)£32,000 - £35,000 + benefitsThe Role -We''re looking for a Client-Facing Cloud Implementation Specialist to join a growing Digital Services team within a well-established professional services environment.This is an excellent opportunity for someone from a technical support, MSP, or IT service background who is ready to step into a more client-facing and consultative role.You''ll support businesses as they transition onto modern cloud accounting platforms such as Xero and QuickBooks Online, helping them through onboarding, data migration, and go-live support.This is a hands-on role where you''ll combine technical troubleshooting, systems understanding, and client communication to deliver smooth implementations across multiple clients.What you''ll be doing -Supporting clients through cloud accounting migrations (Xero and QuickBooks Online)Running discovery sessions to understand current systems and processesHelping design efficient, simplified future-state workflowsManaging onboarding journeys from setup through to go-liveTroubleshooting data, integration, and configuration issuesSupporting bank feeds, chart of accounts, and system setupsWorking across internal systems and onboarding toolsImproving data quality and supporting process standardisationCommunicating clearly with non-technical stakeholdersProviding support to junior team members and assisting with quality ..... full job details .....