Client Executive
Windsor
Office Based
9am - 5:30pm
£30,000
A design company based in Windsor are looking for an experienced Client Executive to join their growing team.
The role of the Client Executive is a key position and delivers huge impact on both the customer and the performance within the company
Main duties of a Client Executive
- Sales Order processing and follow up for customers and prospects
- Responding to incoming enquiries by telephone, email or in writing
- Accurately and efficiently processing sales activity, quotes and orders into the systems
- Working with the Distributors, Showroom and Sales staff to develop a sales pipeline and provide support with all queries
- Accurate management and recording of all related sales and stock movements
- Being responsible for complete and accurate performance, including the correct and accurate entry of data into the computer''s systems, filing and communication with other members of staff, customers or suppliers
- Finding, qualifying, recording and following up to close opportunities with customers and prospects
- Assuming ownership of the revenue targets for a defined group of customers
- Service, recording and follow-up on sales opportunities and relevant customer activity of the quotation process to ensure accuracy in terms of pricing, profitability, product specification and lead times for supply
- Previous customer service and order processing experience essential
- Works independently with minimal supervision, takes responsibility for enquiries following them through to the end.
- Excellent customer service skills, understanding the importance of delivering an exceptional level of service every time.
- Demonstrable strong organisational and administrative skills
- Ability to take ownership of the role, working well independently as well as part of the team
- Excellent verbal and written communication skills
- Lives locally to Windsor as this is a fully office-based role.
- A friendly environment
- Gym membership
- Company Pension Scheme
- Private Healthcare
- Company Bonus Scheme
- The chance to attend industry events in interior/luxury sector