Client Engagement Team Manager

Portfolio are proud to be exclusively representing our HR Software and Employment Law client in their search for an Activation and Engagement Team Manager. You will manage a team of approx. 10 account managers who onboard new clients, introduce new products to clients and give unbeatable customer service. You will have experience in a similar industry, onboarding new clients, keeping engagement high and contributing to retention. Team leader experience is also required, monitoring performance, offering support and guidance in order to develop your people and all associated HR. If you are looking for a new challenge, please apply today and we''ll be in touch! Job Summary:As an Activation and Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services. Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies.Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clientsWorking with and managing multiple teams within Activation and Engagement ensuring smooth transition through the client journey.Reporting to the Head of activation and Engagement. Day-to-day responsibilities include, but not limited to the below:Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journeyDevelop and ..... full job details .....