Client Engagement Manager

Role: Client Engagement Manager Work Location: Cambridge Experience : 10 + Years Required to work - work from Office We at Coforge are hiring Client Engagement Manager with the following skillset: Job Summary: As a Client Engagement Manager, you will be the strategic point of contact for one or more key clients. You will own the relationship, drive account growth, and ensure delivery excellence. This role involves deep collaboration with internal delivery teams and external client stakeholders to co-create IT solutions that align with business goals. Key Responsibilities: Client Relationship Management: Act as the primary liaison between the client and internal teams. Build and nurture C-level relationships within the client organization. Ensure high levels of client satisfaction through proactive engagement. Account Strategy and Growth: Develop and execute account strategies aligned with the client s business roadmap. Identify cross-selling and up-selling opportunities across IT services (e.g., cloud, digital transformation, data, cybersecurity). Drive revenue growth and contribute to overall business targets. Delivery Oversight: Work with delivery teams to ensure successful execution of projects and SLAs. Resolve escalations and ensure high-quality service delivery. Monitor KPIs and project health across all engagements in the account. Stakeholder Management: Coordinate with internal technical, sales, and delivery teams. Provide regular updates to internal leadership ..... full job details .....