We are the largest sexual violence support provider in Wales, with 30 years experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse. As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year. Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma. PURPOSE OF THE POST To provide administrative support and to ensure the efficient day to day running of the office. This post has a strong emphasis on client support and engagement. GENERAL The post holder will embody New Pathways ethos and values and will model appropriate behaviours at all times and in all areas of responsibility. Commit to a continuous improvement culture and be prepared to undertake other duties and responsibilities relevant to the nature, level and extent of the post. Ensure CPD by attending relevant training and workshops as required. MAIN TASKS AND DUTIES: Offer a welcoming and non-judgemental environment to all service users. Act as first point of contact with reception duties, including answering telephone enquiries, welcoming clients, dealing with incoming and outgoing mail etc. Record ..... full job details .....