Client Director - Captives

Overview
On behalf of a leading global insurance business, we are seeking a highly experienced Client Service Director to become a member of the Senior Leadership Team (SLT), whilst also acting as a Client Executive. The role holder is expected to contribute towards the Company''s strategy, plans and budgets being achieved and ensure that client service excellence is delivered to clients.What the day will look like
Apply strategic and operational planning agreed by the SLT and/or Board and companyDevelop and implement long and short-term Company objectives in line with overall group objectivesAct as an executive resource for the Company to ensure consistency of approach to quality and to the rendering of services to clients whilst achieving or exceeding budget objectivesEnsure that the Company attracts, develops and retains the necessary resources and skills in order to achieve business objectives and provide high quality services to clientsComplete or assist in completing any other projects or work as assigned by the Managing Director or Senior Leadership Team, delivering to any set timescales agreedSupport and enact Board decisions and strategiesEnsure that Client Executives reporting to them are fulfilling all their Client Executive responsibilities by periodic review, assessment and managementEnsure that Assistant Directors or Senior Managers reporting to them meet or exceed their own accountabilities and competencies, by periodic review, assessment and managementAssume responsibility for client service excellence, ensuring that it is achieved and maintained and that any specific client service management agreements are managed and delivered effectively and efficiently. Ensure that all client regulatory and legal issues are complied withLead, direct, develop and motivate colleagues and teams towards the accomplishment of business and departmental goals and objectives and the accomplishment of personal objectivesSkills and experience that will lead to success
Evidence well developed leadership skillsMust possess previous experience in captives/(re)insurance/accountancy/managementHave strong technical knowledge of insurance, reinsurance and the captive industry and its products; should also have a sound knowledge of accounting, taxation and legal issues relating to captive and (re)insuranceWork effectively with the rest of the Senior Leadership Team and other AIMG managersTranslate operational/business strategy into working operational plansBe enthusiastic, initiative-taking and display initiativeBe committed to their own continuous personal development and the development of their staffBe focused on client service needs to achieve ''client service excellenceHave a high work ethicVisit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.Our Diversity, Equity and Inclusion Mission
At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable ..... full job details .....