Client Co-Ordinator

We are looking for a motivated and enthusiastic Client Coordinator to join our clients thriving team in Stoke-on-Trent! Your Role:As a Client Coordinator, you will play a vital role in our Customer Relations team. You''ll be the first point of contact for clients, ensuring their needs are met with professionalism and enthusiasm. Your responsibilities will include:Handling incoming calls and emails from clients, addressing product inquiries and queriesProcessing sales orders using our Sage databaseBuilding rapport and determining customers'' requirementsPerforming general administration dutiesWorking towards daily targets, KPIs, and monthly sales objectivesMaking proactive sales calls to new, existing, and dormant customersFollowing up on leads and maintaining the CRM systemCross-selling and upselling products when opportunities ariseProactively chasing outstanding quotes and maximising additional businessResearching new projects and leadsSupporting our dedicated Regional Sales ManagersWhat We''re Looking For:To be successful in this role, you should have: Previous sales and customer service experienceA positive, proactive attitude and excellent communication skillsGood relationship-building abilitiesGeneral administration and Microsoft skillsAttention to detail and strong negotiation skillsA polite and friendly telephone manner Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK ..... full job details .....