https://jobs.co.uk/job/client-care-manager-sf-partners--4adc958d-3ec7-4c26-a82b-3f8911c86a21 RSS feed for Client Care Manager at SF Partners. en-gb Fri, 12 Jun 2026 17:44:32 GMT https://jobs.co.uk/job/client-care-manager-sf-partners--4adc958d-3ec7-4c26-a82b-3f8911c86a21 https://jobs.co.uk/job/client-care-manager-sf-partners--4adc958d-3ec7-4c26-a82b-3f8911c86a21 Fri, 12 Jun 2026 11:52:42 GMT Location: Birmingham | Salary: 45000.00-45000.00 Annual | Type: Permanent | SF Partners are supporting our high growth client in recruiting a Client Services Manager to lead their growing Client Services team. It''s a pivotal role: you''ll own client communication, transaction progression, team performance and service standards, reporting to the Sales and Operations Director. You''ll inherit a team of four and build from there. This is hands-on - you''ll lead the team and be on the calls and emails yourself, especially when a transaction gets complicated or the news is hard. You''ll come from property, estate agency, auctions, conveyancing, financial services or customer success - somewhere client-facing, fast-moving and detail-heavy. What you''ll own Client experience and relationships - Lead the Client Services function and hold the line on service standards. - Handle a high volume of client calls and emails directly - and set the standard for how the team handles theirs. - Be the escalation point for complex enquiries and complaints, and resolve them, don''t just route them. - Build real relationships with buyers, sellers, landlords, investors and partners. - Track client satisfaction and act on what it tells you. - Set service standards that put the cl... Permanent