Client Care Coordinator

Join our award winning contact centre and play a vital role in supporting people when they need it most. Contract: Permanent Hours: 37.5 per week Salary: £25,528.04 Role is advertised as Customer Service Advisor however the job title will be Client Care Coordinator Why You''ll Love Working With Us Financial Benefits Blue Light Card discounts, up to 5% employer pension contribution, and long service recognition. Health and Wellbeing Access to Doctor Line for GP phone consultations, a 24/7 Employee Assistance Programme, and support from trained Mental Health First Aiders. Work-Life Balance A paid day off for your birthday, consistent scheduling, and competitive family friendly benefits. Career Growth Paid training, opportunities for accredited development, and clear pathways for progression. The Role This is not a cold calling role. You''ll be supporting clients during important and often emotional moments, ensuring every conversation is handled with empathy and care. Our team prides itself on creating a positive, supportive environment where your contribution genuinely matters. We''re looking for compassionate, confident communicators with a proactive approach and a genuine desire to help others. In return, you''ll join a collaborative team with strong support, ongoing development, and a workplace that values your impact. Training and Working Pattern Your journey begins 14th September 2026 with 4 weeks of onsite training (Mon-Fri, 8AM-4PM). After 5 months ..... full job details .....