Client Care Advisor

Customer Focused role in Diss Your new companyThis client is a specialist organisation providing personal injury claims support, working as part of a wider professional services group. The business offers a supportive, collaborative environment with a strong focus on client care and service excellence.Your new roleAs a Client Care Advisor, you will be the first point of contact for clients, supporting them through the initial stages of their claim. You''ll handle inbound and outbound calls, gather claim details, complete onboarding and compliance checks, and liaise with internal teams and external partners to ensure a smooth client journey.What you''ll need to succeedStrong customer service skills and a confident telephone mannerExperience in a legal, insurance, or professional services environment (desirable)Excellent attention to detail and communication skillsAbility to manage multiple tasks in a fast-paced settingA positive, team-focused approachWhat you''ll get in returnA role within a high-performing, growing businessSupportive team culture with ongoing training and developmentClear progression opportunities and regular appraisalsPension contribution and employee benefitsFree parking, wellbeing initiatives, and regular team eventsWhat you need to do now If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now. If this job isn''t quite right for you, but you are looking for a new position, please contact us for ..... full job details .....