Client Benefits Customer Service Adviser

Client Benefits Customer Service Adviser3 Month ContractBristolOn Site WorkingThe Adecco group is part of Adecco Workforce Solutions (AWS). We put expertise, energy, and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.We are happy to be recruiting for one of our high-profile Insurance and Risk Management clients. They are currently looking for a Client Benefits Customer Service Adviser to join them for a 3 month contract, however there may be an opportunity for extension.Overview of the Role:As a Customer Service Advisor, you will play a key role in supporting our clients in managing the clients Guide Flex platform.While prior experience in Employee Benefits is advantageous, it is not essential. What we value most is your ability to maintain exceptional attention to detail and deliver outstanding client service, even when under pressure.Key Responsibilities:Client Support: Handle client queries through online chat, and phone support, providing timely and professional responses.Team Collaboration: Work collaboratively within the team to deliver high-quality administration services to both internal and external stakeholders.Process Adherence: Follow established processes and procedures to ensure ..... full job details .....