Client Advisor

Job title: Client AdvisorSalary: 45,000Location: Manchester, Swindon or BirminghamPURPOSE OF ROLELawes Consulting are looking for a customer-focused Insurance Client Advisor to join our clients team. You will work alongside Account Executives to deliver excellent service to clients, helping to retain and grow accounts. This role involves supporting with account management, broking, and technical tasks while building strong client relationships and ensuring a smooth service experience.RESPONSIBILITIES Prepare documentation for new client accounts based on insurance needs Gather renewal terms, research alternatives, and prepare materials for Account Executives Manage renewal quotes and mid-term adjustments, keeping records accurate and up to date Respond to insurer queries, confirm coverage, process policies, and follow up on documentation Check policy documents for accuracy before approval and release Support with account queries and credit control, escalating when needed Apply compliance and regulatory requirements to all tasks DAY-TO-DAY Work closely with Account Executives to support clients Keep client and policy records accurate and up to date Communicate with insurers and clients to resolve queries quickly Track deadlines to make sure tasks are completed on time Suggest improvements to processes and support team goals EXPERIENCE Experience in insurance administration, ideally in a commercial setting Ability to work in a regulated, target-driven environment Understanding ..... full job details .....