Client Administrator

Your new companyHays are recruiting for a permanent Client Support Administrator. This role is fully office based in Manchester City Centre.A growing and forward-thinking organisation based in Manchester City Centre is seeking to expand its administration team. The business is committed to delivering high-quality service, building strong client relationships, and investing in employee development.This is an excellent opportunity to join a high-performing team with clear career progression pathways and long-term development opportunities.Your new roleAs Client Support Administrator, you will play a key role in delivering accurate, efficient, and professional administrative support to clients and internal stakeholders.You will be responsible for handling client enquiries, maintaining records, managing service requests, and ensuring all tasks are completed to a consistently high standard. This opportunity would suit an organised and ambitious individual who enjoys working in a high-volume environment and takes pride in delivering exceptional customer service.Key ResponsibilitiesProvide professional support and guidance to clients in a clear and approachable manner.Manage a high volume of client communications, including telephone calls, emails, and follow-up requests.Process client requests accurately and within agreed service levels.Maintain and update records, ensuring data accuracy and compliance at all times.Respond proactively to customer enquiries and resolve issues ..... full job details .....