Client Accounts - Manager

CLIENT ACCOUNTS - MANAGER Chaneys Chartered Surveyors • Competitive • Hybrid - Reading (RG2 6UB) ROLE OVERVIEW You will lead our dedicated Client Accounts function, ensuring the smooth, accurate and timely handling of client money and service charge accounting across a varied residential and mixed-use portfolio. Working in a hybrid pattern from our Reading office (RG2 6UB), you will be the go-to person for financial stewardship, controls and reporting that give our clients and colleagues absolute confidence. You will partner closely with Property Managers, internal teams, auditors and our clients to deliver year-end accounts, manage cashflow and arrears, and continuously improve processes. With the support of an engaged team and the backing of the Odevo Group, you will combine hands-on operational oversight with thoughtful leadership and coaching. ROLE EXPECTATIONS Most days you will oversee the day-to-day running of the client accounting team, review key reconciliations and reports, and resolve queries promptly and professionally. You will set standards, refine processes, and ensure deadlines for billing, payments, audits and year-end packs are consistently met. You will lead by example to build a supportive, high-performing culture where accuracy, service and transparency are non-negotiable. WHAT SUCCESS LOOKS LIKE Service charge accounts and year-end packs delivered right first time and on schedule, with clear, client-friendly narratives. Bank reconciliations, payments ..... full job details .....