https://jobs.co.uk/job/client-account-manager-zero-surplus--a4e7f4f6-1a83-4630-8381-f1ed7e03d5fc RSS feed for Client Account Manager at Zero Surplus. en-gb Fri, 12 Jun 2026 18:42:30 GMT https://jobs.co.uk/job/client-account-manager-zero-surplus--a4e7f4f6-1a83-4630-8381-f1ed7e03d5fc https://jobs.co.uk/job/client-account-manager-zero-surplus--a4e7f4f6-1a83-4630-8381-f1ed7e03d5fc Thu, 11 Jun 2026 23:00:00 GMT Location: Hertford | Salary: £24000 - £25000/annum | Type: Permanent | Are you an organised, confident communicator who thrives in a fast-paced environment? Do you enjoy building professional relationships, resolving complex queries, and helping clients achieve positive outcomes? If so, we are looking for a professional and organised Client Account Manager to join a fantastic growing team for our client in Hertfordshire. This is a varied role where you will manage a portfolio of client accounts, act as a key point of contact for customers and third parties, and ensure matters are progressed efficiently while delivering excellent customer service. Key Responsibilities Managing a portfolio of client accounts and cases Responding to telephone, email and written enquiries Liaising with clients, customers, solicitors and other third parties Providing regular updates and resolving queries Reviewing account information and maintaining accurate records Negotiating and agreeing suitable outcomes where appropriate Handling disputes and escalating issues when required Ensuring service levels and quality standards are maintained Desirable Experience Previous account management, customer service or administrative experience Experience working ... Permanent