Client Account Manager

Account Manager Epsom 32,000 + bonus Competitive salary with bonus Workplace pension Annual leave Supportive and collaborative working environment About the Role We are looking for an organised and commercially minded Account Manager to join a growing team in Epsom. The successful candidate will be responsible for managing a portfolio of accounts, developing strong client relationships, supporting account performance, and identifying opportunities for continued growth. This is a varied role that would suit someone who enjoys working with people, solving problems, and taking ownership of their accounts. Key Responsibilities Manage a portfolio of accounts and act as a key point of contact Build and maintain positive, professional client relationships Support new clients through the initial stages of working with the business Hold regular client meetings and calls to understand requirements and priorities Monitor account activity and performance Identify opportunities to improve client experience and account performance Identify opportunities to develop existing accounts and introduce additional services Work closely with internal teams to ensure client requirements are delivered effectively Keep client information and records accurate and up to date Coordinate the resolution of client queries and issues Manage escalations professionally and work towards effective solutions Communicate client requirements clearly to internal teams Track ..... full job details .....