https://jobs.co.uk/job/client-account-manager-optima-recruitment--56d989bf-cde0-484a-bbdd-71d3592f3a25 RSS feed for Client Account Manager at Optima Recruitment. en-gb Mon, 29 Jun 2026 20:01:41 GMT https://jobs.co.uk/job/client-account-manager-optima-recruitment--56d989bf-cde0-484a-bbdd-71d3592f3a25 https://jobs.co.uk/job/client-account-manager-optima-recruitment--56d989bf-cde0-484a-bbdd-71d3592f3a25 Sun, 28 Jun 2026 23:00:00 GMT Location: Chessington | Salary: £38000/annum | Type: Permanent | Client Account Manager £38,000 + Bonus  Workplace pension scheme Gym membership Regular team events and a collaborative company culture 28 days annual leave (including bank holidays) Role Overview The client Success Lead is responsible for owning the end-to-end client experience within the business, with a primary focus on retention, growth, and satisfaction. You will manage client relationships, identify opportunities to improve performance and revenue, and ensure creators receive consistent, high-quality support. Working closely with internal teams, you will act as the voice of clients and play a key role in improving engagement, reducing churn, and driving long-term value. Key Responsibilities Manage a portfolio of clients, acting as their primary point of contact and building strong, long-term relationships  Lead structured onboarding and offboarding processes, ensuring smooth transitions  Conduct regular check-ins with clients to review performance, goals, challenges, and growth opportunities  Act as the internal voice of clients, ensuring feedback and needs are communicated across relevant teams  Own account retention and proactively identify ... Permanent