Client Account Manager

P+S Recruitment are pleased to be working on behalf of our clients, who are currently seeking a Client Account Manager to join their team based in Aberdeen on a full-time, permanent basis.

Role Summary:

• Our client is seeking a dynamic, results-oriented Client Account Manager to grow their subsea mechanical tooling business.
• You will focus on developing new business opportunities, representing the company at trade shows & industry events while managing and nurturing existing client relationships via Key Account Management.
• This role requires a proactive approach to sales, exceptional customer service skills and the ability to identify and capitalise on market trends.
• Own and grow a portfolio of offshore energy clients for the subsea mechanical tooling, survey and Inspection services offering.

Main Responsibilities: 

• Build and maintain strong, long-lasting relationships with key clients, acting as their primary point of contact and trusted advisor.
• Develop and execute account strategies that align with both client objectives and company goals, ensuring growth and profitability.
•  Conduct market research to identify emerging trends, customer preferences, and competitive landscape. Use insights to recommend service enhancements and new offerings.
• Ensuring good communication throughout departments and group offices. 
• Identify opportunities for products and supply feedback and ideas into the R&D department.
• Comply with the Compliance Program, policies and procedures for both sales and operations aspects of this role. 
• Hands-on understanding of subsea mechanical tooling equipment.
• Attend meetings and carry out other duties as required.
• Own and grow accounts - build a rolling pipeline, qualify opportunities, and convert to orders against revenue/margin targets.
• Be the primary client POC: maintain senior relationships, understand requirements, and ensure right-first-time delivery and customer satisfaction.
• Prepare proposals and statements of work, size and select tooling, and price competitively; negotiate terms; issue terms and conditions.
• Work with engineering, workshops, and logistics to mobilise complete spreads from Aberdeen, Norway, and other sites on time and to specification.
• Interpret inquiries from operational/technical angles (Mechanical Services/tooling) and shape solutions that meet spec.

Working Hours:

• Monday – Friday 08:30 – 17:00
• Based in Aberdeen with regional travel.

Benefits

• Private medical insurance, including dental and vision
• Wellbeing package such as additional paid leave day per year, enhanced sick pay and lunch and learns.
• Comprehensive, ongoing training and development programmes.
• Bonus plan
• Holiday purchase scheme
• Social events
• Charity/community events
• Service awards
• Competitive salary