Client Account Manager

BMC Recruitment Group are currently recruiting for a Client Account Manager ideally from an engineering background for their client in Middlesbrough, Teesside.You''ll Join a fast-growing, forward-thinking company, where relationships truly matter and your impact is visible every day. In this role, you''ll be the trusted partner for their clients, identifying account growth and upsell opportunities whilst delivering an outstanding service. You''ll focus on client retention and growth.You''ll work with a collaborative, ambitious team in a company that values initiative, fresh ideas, and professional development. If you enjoy building, managing, and growing long-term relationships, solving problems, and being part of an organisation on an exciting growth journey, this is your opportunity to make a real difference.Benefits: 25 days holiday + Bank HolidaysClosed at Xmas (required to save some holidays)Mon/Fri 9.00am-5.00pm (37.5 hours a week)Close to public transport including Rail/BusFree car parkingOpportunity for growth and development Key Responsibilities Manage and grow client relationships via calls, Teams, and emailIdentify account growth and upsell opportunities, including market research supportManage contract renewals and account reviewsResolve client issues and escalate internally when requiredCoordinate with internal teams to ensure smooth, high-quality service deliveryUnderstand client needs and ensure services meet expectationsSupport client and subcontractor ..... full job details .....