Clerical Officer

Clerical Officer, Belfast, 6-month fixed term contract, £14.25 per hourYour new company Aorganisation is recruiting for a Clerical Officer based in Belfast.Your new role As a Clerical Officer, you will provide essential administrative and customer service support within a ticketing and pass administration environment. This is a full-time, fixed-term contract (6 months), working 36 hours per week in a fast-paced office-based setting.Your responsibilities will include:Responding to internal and external queries relating to associated productsAccurately updating and maintaining customer records across multiple database systemsManaging sensitive personal and financial data in line with data protection and GDPR standardsProcessing payments, reconciling daily income and assisting with financial record-keepingSupporting refund calculations and fare adjustments in accordance with policy guidelinesCompleting general clerical duties such as filing, word processing and document managementAssisting supervisors and managers with ad-hoc administrative tasks as requiredThis role requires strong attention to detail, a customer-focused mindset and the ability to manage multiple priorities to tight deadlines.What you''ll need to succeed To be considered for this role, you will need:At least 1 year''s experience working with databases or administrative systemsPrevious experience in a customer service or office-based administrative role3 GCSEs (or equivalent) including English and Maths, or a ..... full job details .....