Clerical Officer

Clerical Officer - Band 2 Location: Ballymena Salary: £13.05 per hour Hours: 37.5 hours per week Duration: Temporary, 6 months Working Pattern: Full-Time, Monday - Friday, 9:00am - 5:00pm Application Deadline: 5pm Monday 12th October 2026 Apple Recruitment are currently recruiting for a Clerical Officer (Band 2) on behalf of a public sector organisation based in Ballymena The successful candidate will provide administrative support, respond to customer and stakeholder enquiries and ensure records and information are maintained accurately and efficiently. Key Duties Handle incoming enquiries from customers and stakeholders. Respond to customer queries by telephone, email and other appropriate communication methods. Carry out a range of administrative and clerical tasks. Update and maintain organisational records accurately. Use Microsoft Word, Excel and Outlook to fulfil the requirements of the role. Provide effective and professional customer service. Ensure enquiries and administrative tasks are dealt with promptly and accurately. Support the wider team with general administrative duties as required. Essential Criteria Applicants must demonstrate: GCSEs in Maths and English or equivalent. Intermediate IT proficiency. 1-5 years'' relevant experience. Good communication and customer service skills. Ability to handle telephone and email enquiries professionally. Ability to use Microsoft Word, Excel and Outlook effectively. Good organisational skills and ..... full job details .....