Cleaning Services Manager

Box Leisure "The cutting edge of leisure careers"
 
Job Title: Cleaning Services Manager - Holiday Park
Location: Cumbria
Salary: £32k - 36k + Bonuses and Company Perks
 
As the Cleaning Services Manager, you''ll be at the heart of an energetic cleaning team,
leading with clear direction and plenty of motivation. You''ll inspire your team to hit their
goals and keep up high standards by showing them how it''s done! You''ll be hands-on with
performance, offering feedback to help your team grow, tackling any challenges, and
supporting their development. Managing resources like budgets and tools will be key to
keeping things running smoothly. You''ll be the driving force behind exceptional cleaning
services for our accommodations and facilities, continuously improving our operations, and
solving any issues that pop up. Plus, you''ll make sure everything stays safe, compliant, and
on point with company policies.
 
Key Responsibilities
 
- Team Leadership: Lead, motivate, and support the team to deliver excellent service
and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns,
improving service and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing
regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to
maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety
regulations, company policies, and standards
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth
day-to-day running.
 
Requirements
 
- Proven experience in roles such as Cleaning Manager, Housekeeping Manager, or a
similar leadership position within cleaning operations or facilities.
- Strong leadership and communication skills, with prior experience managing large
teams.
- Ability to work in a fast-paced environment while maintaining attention to detail.
 
- Exceptional customer service and problem-solving abilities.
 
- Knowledge of health and safety regulations.
 
- Strong organisational and multitasking skills.
 
- Experience in budgeting and financial management.
 
If you feel this is the role for you and you have what it takes apply today, this could be a very exciting step in elevating your career. Speak to Ben at ben.scrivens@boxrecruitmentgroup.co