Claims Lead

Claims Lead - City of LondonJob Title: Claims LeadLocation: City of LondonWorking Pattern: Full Time Are you ready to take the lead in transforming claims operations within the insurance industry? Join us in a vibrant, dynamic environment where your energy and creativity can shine! We''re on the lookout for a passionate and knowledgeable Claims Lead to oversee the continuous improvement of our claims operations and make a real impact. Why Join Us?Exciting Opportunity: Become part of a respected, highly motivated team dedicated to making cover more accessible and affordable through innovative solutions.Hybrid Working Model: Enjoy the flexibility of working both in the office and remotely. Your Role As the Claims Lead, you will collaborate closely with the Operations Manager and other key business functions to ensure our operations meet the evolving needs of our stakeholders. No two days will be the same! Your problem-solving skills will be put to the test as you manage claims approvals, resolve complex queries, and provide valuable insights. Key Responsibilities Claims Approvals : Approve claims in line with eligibility criteria and ensure smooth processing.Complex Queries : Act as a key escalation point for complex claims queries, collaborating with the legal team as needed.Claims Reporting : Develop and manage key reports on claims, working with Finance for accurate information.Business Insights : Lead the provision of claims business insights, including BBB claims.Market ..... full job details .....