Claims Handler

Claims Handler - Insurance Location: Horsforth, LeedsSalary: £28,000 - £40,000 DOEWorking Hours: Monday - Friday, office hours About the Company We are a vibrant and outgoing insurance company located in Horsforth, Leeds. We value both professionalism and personality, and we are seeking a confident and detail-oriented Claims Handler to join our team. Position Summary We are looking for a dynamic Claims Handler to manage a diverse portfolio of claims, including motor, property, liability, cyber, and professional indemnity. The ideal candidate will have excellent communication skills and the ability to guide clients through the claims process with empathy, efficiency, and expertise. Key Responsibilities Claims Management: Handle cross-class claims from start to finishClient Advocacy: Serve as the trusted voice for clients, ensuring fair outcomesNegotiation: Collaborate with insurers and third parties to secure optimal settlementsDocumentation: Maintain accurate records and ensure compliance with industry standardsCustomer Service: Deliver responsive and empathetic support to clientsLoss Prevention: Recommend strategies to mitigate future riskContinuous Improvement: Stay updated on industry trends and regulations to enhance performance Key Performance Indicators Timely claims closureHigh client satisfactionAccurate and fair settlementsEffective cost managementFull compliance with industry standards Key Relationships Clients, insurers, loss adjusters, solicitors, repair ..... full job details .....