Claims Handler

Looking for a role where your talent for detail, investigation, and client support genuinely changes lives? Join Thompsons Solicitors in Dagenham as a Claims Handler/Pre-Litigation Assistant and help shape cases that stand up for working people across the UK.What You''ll Be DoingAt Thompsons, we don''t just process claims - we fight for fairness. You''ll play a crucial part in building strong personal injury cases ( EL, PL) before they enter the litigation stage, supporting union members and private clients when they need it most. This is the perfect role for someone ready to take the next big step in their legal career, develop specialist PI skills, and work with purpose every single day.In this fast-paced, rewarding role, you''ll be at the heart of case preparation. Your responsibilities will include:Investigating and gathering key evidence to assess whether a claim should proceed to litigation.Preparing files for issue - reviewing merits, arranging medical evidence, instructing experts, and ensuring everything is in place for handover.Managing a high-volume, varied caseload with confidence, accuracy, and strong organisational skills.Taking detailed client, witness, expert, and union instructions with professionalism and empathy.Making sound, informed decisions under supervision using strong analytical and problem-solving skills.Working efficiently within KPIs and keeping accurate time records.Using our case management system to stay fully self-sufficient and ..... full job details .....