https://jobs.co.uk/job/claims-handler-prestige-talent-partners-ltd--c99d6a1d-3712-48dc-b5f5-dd343ba4e710 RSS feed for Claims Handler at Prestige Talent Partners Ltd. en-gb Sat, 20 Jun 2026 23:18:49 GMT https://jobs.co.uk/job/claims-handler-prestige-talent-partners-ltd--c99d6a1d-3712-48dc-b5f5-dd343ba4e710 https://jobs.co.uk/job/claims-handler-prestige-talent-partners-ltd--c99d6a1d-3712-48dc-b5f5-dd343ba4e710 Fri, 19 Jun 2026 11:51:42 GMT Location: Whitefield | Salary: 13.74-13.74 Hourly | Type: Permanent | Part Time work - 35 hours per week Salary up to 25k Occasional evening and weekend work Suitable for anyone looking to start a career in the legal sector / graduates or someone looking for good career progression in a fast growing law firm! ROLE PURPOSE To act as the first point of contact for prospective clients making enquiries regarding housing disrepair matters. The role involves assessing new enquiries, gathering relevant information, identifying potentially viable claims, explaining the claims process, completing compliance requirements, and ensuring suitable cases are onboarded efficiently and professionally. The successful candidate will play a key role in converting enquiries into retained clients whilst maintaining high standards of client care and regulatory compliance. KEY RESPONSIBILITIES New Enquiry Handling Handle inbound telephone, website and email enquiries from prospective clients. Conduct detailed fact-finding interviews with potential clients. Identify and assess housing disrepair issues including: Damp and mould Water ingress Leaks Structural defects Heating and hot water failures Electrical issues Pest infestations Other repair-related issues Establish... Permanent