Claims Handler - Household

Household Claims Handler Bolton £26,000 - £28,000 Mon-Fri, 9-5 Experienced in household claims and want your own caseload rather than a script and a queue? We''re recruiting a Household Claims Handler for a well-established general insurer just outside Bolton. You''ll own household and property claims end to end - first notification through to settlement - with the authority to validate, negotiate and settle within your limits. This is a household claims handler role for someone who already knows the work. If you''ve spent 12 months or more in household or property claims and you''re ready to take full ownership of a caseload, this is a straight step up in autonomy and salary. What you''ll be doing Managing a varied caseload of domestic property claims from first notification to final settlement Handling FNOL calls and correspondence, confirming valid grounds to claim Assessing policy cover, benefits and liability against guidelines Validating and negotiating settlements within your authority Appointing and managing suppliers supporting the policyholder Identifying and referring suspicious underwriting or potential fraud Keeping policyholders updated clearly throughout the claim Managing your own diary and prioritising a busy caseload What you''ll need Minimum 12 months in a household or property claims role Confident telephone manner and genuine listening skills High attention to detail - accuracy matters here Comfortable moving between multiple systems GCSE English and ..... full job details .....