Claims Handler - EL and PL

The claims handler will be responsible for managing a caseload of PL and EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Responsibilities • To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability and Property Damage claims• Maintain accurate data on relevant case management system• Comply with set client SLA''s• Ensure quality service standards and productivity levels are maintained to a high standard• Allocate new claims and set strategies• Carry out supervisory tasks appropriate to level• Assist with training and mentoring team members• Undertake appropriate additional tasks provided by the Team Leader• Attend Client review meetings and assist with client project work where applicable• Build and maintain excellent relationships with Clients Skills, Knowledge and Expertise • Minimum 2 years casualty claims handling experience • Experience dealing with quantum up to £25k• Excellent attention to detail• Strong communication and negotiation skills• Strong organisational skills• Supervisory experience is desirable• Excellent client care and customer service skills• Ability to manage own volume workload via task management• Ability to work as a team and independently Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy and sell 3 ..... full job details .....