Claims Handler / Customer Service Advisor - Career Development

Claims Handler / Claims Advisor 27,000 Full Training Provided Long-Term Career Opportunity Belfast Location: Belfast Job Type: Full-Time, Permanent Salary: 27,000 per annum Looking for a Career, Not Just Another Job? ICW Insurance Services is looking for a motivated and customer-focused individual to join their team as a Claims Handler / Claims Advisor. While previous insurance or claims experience would be beneficial, it is not essential. We are equally interested in speaking with people who have the right attitude, strong communication skills, and a genuine desire to learn and build a long-term career. This is an excellent opportunity for someone from an administration, customer service, account handling, financial services, retail, hospitality, or office-based background who wants to develop a career within the insurance industry. Full training and ongoing support will be provided. What You''ll Be Doing Managing insurance claims from first notification through to settlement Speaking with customers and guiding them through the claims process Providing excellent customer service and support throughout each claim Liaising with homeowners, developers, loss adjusters, and other stakeholders Accurately recording and maintaining claim information Reviewing policy details and assisting with claim assessments Managing customer expectations and providing regular updates Working closely with internal departments including Underwriting, Surveying, and Technical teams What We''re ..... full job details .....