Negotiable
Social network you want to login/join with:OverviewWe are seeking a dynamic and experienced Claims Executive to join our growing Real Estate team. This role involves managing clients and claims, demonstrating advanced problem resolution skills, and the ability to communicate effectively with key accounts. The successful candidate will provide coverage advice, advocate for the best possible outcomes for clients, and lead client meetings and claims reviews.How you''ll make an impact
Key Responsibilities:Claims Handling:
Provide technical advice for complex claims, manage expectations regarding the claim process, policy, and legal liability. Manage claims from receipt to conclusion, ensuring compliance with FCA protocols and regulatory requirements. Arrange appointments with loss adjusters or suppliers, liaise with senior claims colleagues, and ensure timely processing of claims notifications. Proactively assess claim status and keep all parties informed of progress.Customer Service:
Lead tailored Claims Customer Engagement with identified clients, build strong relationships to promote satisfaction. Communicate complex information clearly and seek customer feedback for continuous improvement.Develop the Claims Function Strategy:
Collaborate with cross-functional teams to identify revenue opportunities and implement change programs. Process complex issues and delegate outcomes, maintaining accurate records and meeting productivity targets.About You
Proven experience in claims handling, particularly within the real estate sector.Experience holding delegated authority.Strong problem-solving and communication skills.Ability to manage complex insurance arrangements and provide technical advice.Experience in data analysis and interpretation.Knowledge of regulatory requirements and industry practices.Compensation and benefitsOn top of a competitive salary, great teams, and exciting career opportunities, we offer a wide range of benefits. The minimum core benefits include:Minimum of 25 days holiday, plus bank holidays, with options to buy extra days.Defined contribution pension scheme, with Gallagher contributions.Life insurance paying 4x your basic annual salary, with top-up options.Income protection covering up to 50% of your annual income, with top-up options.Health cash plan or Private medical insurance.Additional benefits include:Three fully paid volunteering days per year.Employee Stock Purchase plan with company shares at a discount.Share incentive plan, HMRC approved.Critical illness cover.Discounted gym membership at over 3,000 gyms nationwide.Season ticket loan.Access to discounted vouchers for shopping.Emergency back-up family ..... full job details .....
Negotiable