Claims Client Manager (Real Estate)

A growing insurance broking organisation is seeking an experienced Claims Client Manager to join its UK Real Estate team. This is a client-facing role, managing a portfolio of commercial property clients, delivering high-quality claims services, and ensuring strong relationships with insurers, loss adjusters, and internal teams.Key Responsibilities:Manage end-to-end claims for a portfolio of commercial clients, including large or sensitive claims.Provide advice on policy coverage, documentation requirements, and claims processes.Negotiate with insurers to achieve fair and cost-effective settlements.Build and maintain strong, long-term relationships with clients, insurers, and loss adjusters.Conduct periodic portfolio reviews and provide management information as required.Support tenders and client presentations, demonstrating the claims proposition.Maintain accurate records, ensuring compliance with internal procedures and regulatory standards.Participate in insurer relationship meetings and contribute to service improvement initiatives.Skills andamp; Experience:Strong commercial insurance claims experience, preferably in property or real estate.Knowledge of commercial insurance policies claims procedures, and risk management principles.Excellent analytical, problem-solving, and negotiation skills.Strong communication skills, able to build rapport with clients and stakeholders.Well-organised, able to prioritise workloads and meet deadlines without compromising ..... full job details .....