Claims Assessor

Claims AssessorSalary - circa £37000Are you someone that is highly motivated with experience in assessing protection claims?You''ll have a good understanding of compliance with relevant policies, external regulation and claims standards, with exceptional care and emotional intelligence to ensure customer support and any vulnerability needs are looked after.If it sounds someone like you, we would love to hear from you!A bit about the jobYou''ll be joining a highly motivated team to assess life insurance, Income protection, terminal illness and critical illness cover insurance claims - from investigation, to keeping customers informed and through to claim outcome, providing outstanding customer service.You''ll operate efficiently across multiple systems, propose process improvements, and adapt to evolving technologies to boost performance. The role will actively collect essential claim details, manage communications, and refer complex issues to specialists when appropriate.You''ll engage with customers to assess claims, offer assistance and handle sensitive outcomes with understanding and care. You have to maintain clear communication, develop relationships with stakeholders, stay informed on industry developments, guide colleagues, and participate in training and projects.Your impact will be felt through your engagement with customers, assessing claims, offering assistance, and handling sensitive outcomes with understanding and care.Skills and experience we''re looking forA ..... full job details .....