Claims and Service Adviser

Claims and Service Adviser Shoeburyness, Essex £26,000 + Bonus Monday to Friday 37.5 Hours We''re recruiting a Claims and Service Adviser to join a growing, forward-thinking insurance business where you''ll work across Gadget, Travel and Ticket Protection products. This is a genuinely varied role combining claims handling, customer service, policy administration, sales support and complaints resolution, giving you real ownership of customer cases from start to finish. If you''ve worked in a regulated insurance environment and enjoy delivering outstanding customer service while solving problems, we''d love to hear from you. What''s in it for you? Immediate start available. A varied role across claims, customer service, sales support and complaints. Be part of a growing, innovative insurance business. Supportive and collaborative team environment. Opportunity to learn multiple insurance products and develop your career. A business that encourages new ideas and continuous improvement. The Role You''ll be responsible for supporting customers across a range of insurance products, taking ownership of claims and service queries from start to finish. You''ll be involved in: Managing gadget, mobile phone and travel insurance claims. Handling ticket protection claims and refund requests. Speaking with customers by phone and email. Taking premium and excess payments. Processing policy amendments, cancellations and retention conversations. ..... full job details .....