https://jobs.co.uk/job/claims-and-returns-coordinator-todd-hayes-ltd--7d24c58d-831f-4600-b2b1-c83497c0d77a RSS feed for Claims and Returns Coordinator at Todd Hayes Ltd. en-gb Thu, 24 Sep 2026 04:59:55 GMT https://jobs.co.uk/job/claims-and-returns-coordinator-todd-hayes-ltd--7d24c58d-831f-4600-b2b1-c83497c0d77a https://jobs.co.uk/job/claims-and-returns-coordinator-todd-hayes-ltd--7d24c58d-831f-4600-b2b1-c83497c0d77a Wed, 23 Sep 2026 11:54:07 GMT Location: Norfolk | Salary: 10000-500000 Annual | Type: Temporary | Claims and Returns Coordinator Our highly reputable client, based in Dereham, are currently seeking a Claims and Returns Coordinator to join the team. This is on a temporary basis for a minimum of 3 months based in Dereham, potentially leading to a permanent opportunity for the right candidate The Claims and Returns Coordinator is responsible for the end-to-end management, administration and continuous improvement of customer returns, carrier collections and transport claims processes. The role acts as the central coordination point between Customer Service, Logistics, Warehouse, Finance, Sales and external carriers to ensure returned goods, collection activities, customer credits and claims recoveries are managed efficiently and professionally. The position will also drive return reduction initiatives, identify root causes, improve customer experience, maximize recovery of costs from carriers and customers, and provide KPI reporting and governance across the returns and claim function. This is an office-based role to be close to the warehouse returns and logistic teams. HOURS: Monday Thursday, 08 00 Friday: 08 00 Knowledge, Skills and Experience: • Manage the complete Return Auth... Temporary