Claims Adjuster

We continue our exciting partnership with an industry leading client who is looking to add 3 additional Claims Adjusters to their growing team.In this diverse and fast-paced role, you will be responsible for investigating and assessing claims to determine the extent of liability. You will collect and review evidence; inspect and assess damage details; and interview relevant parties, in order to make fair settlement decisions with the claimant.The ideal candidate will have:Experience in pet insurance, or travel, motor, or personal accident claims would be desirable but not essential.Professional and diligent claims experience and a strong understanding of customer service.Understanding of dealing empathetically with customers.Positive, diligent, and determined mindset with a drive to succeed and develop.Experience within a high-volume, results-focused customer service environment.Experience operating within a regulated industry.What you''ll be doing:Investigations and gathering evidence to assess claims and determine liability.Negotiating settlements and empathise when dealing with claimants.Making recommendations to insurers and liaising with claimants, clients, and third parties.Adhere to SLAs and support in data analysis and reporting.Maintaining positive internal and external relationships.Skills Required:Excellent communication skills.Ability to interpret and communicate terms and conditionsAbility to deliver outcomes to consumers in a constructive wayStrong ..... full job details .....