Overview
Date: 3 days ago · City: Leicester, England · Contract: Full timeYou have a passion for film and a desire for flexible working. You will lead and develop a cinema team to deliver an immersive guest experience, coaching and supporting staff as they guide guests through our cinema experience.In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business, that''s how you''ll make movies better. Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised to provide the best candidate experience.Responsibilities
Drive day-to-day high standards and support and coach teams as they navigate guests through an immersive cinema experience.Develop a team of cinema hosts who deliver exceptional guest service and business results.What You’ll Bring
A strong commitment and willingness to work with others, with a collaborative approach to delivering memorable experiences.Be prepared to go the extra mile for colleagues and guests, and seek innovative solutions when needed.A can-do attitude, eagerness to learn, and resilience to handle challenging moments.Appreciation for diversity and inclusion, with a willingness to learn from others.Trust and respect, with a belief that diversity and equity are strengths; contribute to an inclusive environment.Flexibility with working schedules due to varying cinema releases and late-night operations; safe travel arrangements to and from work.What We’ll Bring
An environment to share your passion for film, including talking with guests and engaging with colleagues around cinema experiences.A team of movie fans dedicated to delivering an awe-inspiring guest experience.A safe space for people to be themselves; a belief that cinema is about more than movies and about people.Consistent treatment and a welcoming environment for all colleagues; support to help you grow and pursue career goals.Personalised development and performance plans with training and support to reach milestones.Inclusive policies and processes to make work accessible and supportive of different needs.ODEON Benefits
Unlimited free cinema tickets for you, plus 12 friend and family tickets every three months.Up to 40% discount on food and drinks, including in-cinema Costa Coffee stores.Confidential Employee Assistance Programme for finance, health, and mental wellbeing support.Opportunity to gain professional qualifications through the Bright Lights Apprenticeship scheme.Career development opportunities across cinemas and support offices.Easy-to-use app for booking holidays and requesting days off, supporting flexible working.5.6 weeks of holiday, inclusive of bank holidays.Monthly rewards and recognition schemes and an annual bonus program.Pension scheme.At ODEON Cinemas Group, everyone is welcome. We are committed to Diversity, Equity and Inclusion across the colleague journey, and we welcome individuals from all backgrounds. We partner with ReciteMe to offer accessible tools for job applications. If you require additional help, please email
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