Chauffeur Operations Controller

Chauffeur Operations ControllerLocation: West London Salary: £29,000 - £32,000 (dependent on experience) Hours: Monday to Friday (06:00 - 16:00 or 10:00 - 19:00) Contract: Full-time, PermanentThe OpportunityWe are recruiting for an experienced Chauffeur Operations Controller to join a well-established private hire and executive chauffeur service based in West London.This is not an entry-level role. We are specifically looking for someone who has previously worked in chauffeur operations, private hire control, taxi dispatch, or a similar live transport coordination role.You will be responsible for managing daily chauffeur activity, ensuring smooth service delivery, and coordinating a high standard of executive and VIP transport operations.This role requires someone confident working in a fast-moving control environment where timing, accuracy, and service quality are essential.Key ResponsibilitiesCoordinate daily chauffeur schedules and live bookingsAllocate jobs to drivers based on availability, location, and service requirementsMonitor live journeys and adjust plans where necessaryAct as the main point of contact for chauffeurs throughout the dayCommunicate with clients regarding bookings, changes, and updatesHandle last-minute amendments and operational issues calmly and efficientlyEnsure a high standard of service delivery for all executive and VIP bookingsMaintain accurate records across booking and dispatch systemsSupport the smooth running of day-to-day ..... full job details .....