Chatham - Damp and Mould Admin -TEMP x3 months - £17ph

Job Title: Damp and Mould AdminLocation: Chatham (ME4)Salary: 17ph - weekly pay every FridaySector: Social Housing MaintenanceMUST HAVE PREVIOUS admin EXPERIENCE WITHIN SOCIAL HOUSING WHAT''S MY ROLE?This is a varied customer focused role in a busy environment. The role will provide administrative support for the delivery of our asset management functions, ensuring that we continue to provide safe and decent homes to our customers. It will assist with the performance management of our delivery contracts and record keeping of property asset information from repairs and inspections. Supporting customer engagement through making phone calls, sending letters and working across various teams to ensure effective stakeholder communications.WHAT AM I ACCOUNTABLE FOR? Administrative support to the team, providing a coordinating function across the business area to enable an effective customer service. Supporting contracts managers with meetings, arranging meetings and documenting the minutes. Liaising with external contractors for updates on repair works passed to them and updating our asset and housing management systems. Arranging property inspections for Surveyors, raising resulting repairs, following up with contractors and tenants and documenting outcomes on relevant systems Management of team email in-box and responding to general enquiries in relation to the service Complaint investigation and support with effective management of stage 1 complaint responses and actions arising. ..... full job details .....