Chat Host

Join the Fun as a Chat Star (Host) at Buzz Bingo!

Location: Nottingham Studios (with occasional travel to Derby Studios)

Hours:  

Option 1: 20 hours per week – working 5 hours per day across 4 days, with full flexibility between 9:00 AM and 11:00 PM, including weekends.

Option 2: 24 hours per week – working 6 hours per day across 4 days, with full flexibility between 9:00 AM and 11:00 PM, including weekends.

Salary: £12,976 - £15,571 per annum

Are you a natural entertainer with a passion for people and a flair for fun? We’re looking for vibrant, engaging personalities to become the face and voice of Buzz Bingo’s live chat experience!

What You’ll Be Doing

As a Chat Star, you’ll be the heartbeat of our live bingo experience—bringing energy, entertainment, and genuine connection to our online and in-club customers. You’ll:

• Host live chat sessions that are fun, friendly, and full of personality
• Spark conversations beyond bingo—think pop culture, trivia, and trending topics
• Deliver games, quizzes, and activities to boost engagement
• Promote offers and campaigns with flair and authenticity
• Respond to customer queries and moderate chat with professionalism
• Work closely with our Live Bingo team to create a seamless, exciting experience
• Award bonuses and manage player accounts
• Support safer gambling practices and follow all compliance processes

What You Bring

• A magnetic personality with a love for entertaining and chatting
• Strong general knowledge and curiosity about the world
• Excellent written communication and typing skills
• Experience in a customer-facing role (hospitality, retail, etc.)
• Confidence using digital tools and navigating the internet
• Ability to multitask and think on your feet
• Awareness of bingo and online gaming is a plus (but not essential)

Bonus Skills (Nice to Have)

• Familiarity with systems like VF BOS or IMS
• Understanding of GDPR and Safer Gambling practices

Hit the Jackpot with Our Benefits

• Help@Hand App – 24/7 access to GPs, mental health support & more
• Thrive App – NHS-approved mental wellbeing support
• Buzz Brights Apprenticeships – Grow your career with us
• Buzz Learning – 100s of online courses at your fingertips
• In-House Training – Fire safety, Food safety, COSHH & more
• Mental Health Advocates – Support when you need it
• 50% Staff Discount – On bingo tickets, food & soft drinks
• Refer a Friend Scheme
• Pension Scheme

Ready to Be a Star?

If you’re bursting with energy, love making people smile, and want to be part of a team that’s all about fun, connection, and community—we want to hear from you!

#BB1