Charity Shop Manager

We are seeking an experienced and dynamic Shop Manager to oversee the daily operations of our RSPCA Surrey East charity shop in Redhill. You will take full day-to-day ownership of the store, driving retail sales, recruiting and inspiring volunteers, and leading community engagement to generate vital funds for local animal welfare. Key Tasks/Job Description Shop Operations Manage all aspects of the charity shop, including staff and volunteer management, stock management, merchandising, and financial procedures. To meet the agreed sales targets and ensure that direct costs are kept to a minimum Ensure that the shop and window presentation standards meet our Branch vision, including the rotation of goods, window displays and promotional activities Ensure the appropriate standards of cleanliness are maintained throughout the shop Be proactive in the generation of donated stock, managing stock collection efficiently and effectively in accordance with Branch and Society guidelines Ensure trading hours are strictly adhered to Process donated stock to the agreed standards and timescale Ensure all financial management, cash handling, daily banking and security procedures are followed Ensure all relevant administration is completed within the agreed timescales Manage the sales and administration of any bought-in (i.e. new) goods Manage the sale of goods online. Property Assume overall responsibility for the shop premises, including key holding Ensure ..... full job details .....